Overbilling
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Forward, Copy, Close: What “Investigator” Means at PUCT
A Houston-area electricity consumer filed Complaint No. CP2026080885 with the Public Utility Commission of Texas (PUCT) against Summer…
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Why Did a PUCT Investigator Reach a Different Conclusion on Interest Than the Utility Itself? A CenterPoint Cross-Meter Case Review
A Houston consumer’s complaint (CP2026060929) shows how a 14-year billing error was handled, and why the consumer now…